Refund Policy

Refund Policy

Returns

We offer a 30-day return policy. If 30 days have passed since your purchase, we cannot offer a full refund or exchange.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. A receipt or proof of purchase is required.

  1. Non-Returnable Items

The following items cannot be returned or exchanged:

Gift cards

Discounted or sale items

  1. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.

  1. Late or Missing Refunds

If you haven’t received your refund after 10 business days:

Check your bank account again.

Contact your credit card company; it may take time for your refund to be posted.

Contact your bank as processing times can vary.

If you have done all of this and still have not received your refund, please contact us at info@williebrowncaps.com.

  1. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, send us an email at info@williebrowncaps.com for further instructions.

  1. Shipping Returns

To return your product, mail it to:
Willie BrownCaps
1607 Bowman Ave, Plant City, FL 33563

You are responsible for paying shipping costs for returned items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

  1. Contact Information

For questions about our refund policy, contact us:

Email: info@williebrowncaps.com

Phone: +1 (239) 673-2842